Guide
What do missed calls cost your business?
When you're on a job, with a customer, or closed for the night, calls still come in. Some callers leave a message. Many try the next business instead. You don't need an industry statistic to size this up — your own numbers are enough.
The simple math
Missed calls per week × share that would have booked × average job value = opportunity per week
It's an estimate, not a promise. Not every missed caller is a real lead, and not every answered call becomes a job. Use conservative numbers and you'll get a realistic picture.
Try your numbers
Per month
$2,600
Per year
$31,200
Based only on the numbers you entered. Nothing is saved or sent.
Practical ways to capture more calls
- Track missed calls for two weeks so you know your real number.
- Call back fast — the sooner, the more likely the caller is still looking.
- Send an automatic text reply when you can't pick up.
- Have a clear after-hours plan for urgent calls.
- Use an AI receptionist to answer, collect details, and hand you a summary.
Lahey Unlimited's AI receptionist is in pilot preparation; voice is not connected or tested yet. You can try the text demo or see how the missed-call intake works.